Return & Refund Policy

At Nature’s Time, we are dedicated to uncompromising quality and customer satisfaction. If you’re not completely happy with your purchase, we’re here to help.

1. Order Tracking

Once your order is placed, you will receive an SMS with a tracking ID to monitor your delivery status in real time.

2. Order Verification Process

After placing an order, you will receive an automated SMS with a verification link. Please click the link to confirm your order.

If the link does not work, you can:

3. Return, Exchange & Refund Policy

Products can be returned within 10 days of purchase if the packaging is unopened. If the packaging is opened and you are not satisfied, please contact customer care for guidance.

You can choose from the following return options:

Option 1: Self Return

Return your product(s) directly to:

Ahbab Pharma, Gulberg III, Lahore, Punjab, Pakistan.

Once received and inspected, we will refund the amount to your Bank Account, EasyPaisa, or JazzCash.

Option 2: Courier Pickup

Our partner courier will collect the item(s) from your delivery address. Once we receive and inspect the products:

  • Rs. 200 will be deducted as courier charges
  • The remaining amount will be refunded to your Bank Account, EasyPaisa, or JazzCash

If you suspect that your product has been tampered with, please retain the original packaging and product. Contact us for instructions on how to proceed with the return.

4. Returns for Products Purchased Elsewhere

If you bought Nature’s Time products from another online platform, please follow that site’s return and refund policies.

If you purchased from one of our retail partners, kindly return the product directly to the store in accordance with their return policy.

Need assistance? We’re here to help. Contact us anytime at naturestime4u@gmail.com or call 0306 4340510.

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